Privacy Policy

• Personal Data: When you interact with our website—whether by creating an account, placing an order, or contacting us—you may provide personal information such as your name, email address, phone number, postal address, payment details, and other relevant data.
• Non-Personal Data: We may also collect technical data including your IP address, browser type, device information, pages visited, and other usage statistics to help us improve our services.

We use the information we collect to:

• Provide, maintain, and enhance our services.
• Process and fulfill your orders.
• Communicate with you regarding order updates, promotions, or customer service.
• Improve our website functionality and overall user experience.
• Prevent fraud and ensure the security of our services.

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing other services. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Consent: We will only share your information with third parties when we have obtained your explicit consent, except as noted above.
• No Sale of Personal Data: We do not sell your personal information to third parties.

We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to:

• Enhance your browsing experience.
• Analyse usage patterns.
• Administer the site and gather demographic information. You may adjust your browser settings to disable cookies, though this may affect your ability to use certain features of our website.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once the information is no longer needed, it will be securely deleted or anonymised.

Depending on your jurisdiction, you may have the right to:

• Access and review your personal information.
• Correct inaccuracies in your personal data.
• Request the deletion of your information.
• Object to or restrict the processing of your data. To exercise any of these rights, please contact us using the details provided below.

Our website may include links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@supafly.co.za
• Phone: 082 123 1234
• Address: Meadowbrook Office Park, Jacaranda Ave, Olivedale, Randburg, 2188